WHY Q-RIDE WITH STAY UPRIGHT?
Stay Upright Motorcycle Techniques is Australia's largest and longest established rider training company with offices in all Eastern states of Australia. As a registered Q-RIDE training provider, we will assist you to select an appropriate level of training to suit your needs.
Our rider training courses develop knowledge, skills, attitude and awareness of motorcycling. At all times the emphasis of our training is on your safety and courses are conducted on purpose-built training areas.
During your training, our team will lead you through a series of discussions, demonstrations, riding exercises and assessment activities that explore the systems required to operate a motorbike safely on the public street. Required learning outcomes and assessment criteria are clearly explained throughout the Q-Ride course.
Four main subject areas are covered:
- Preparing a Motorbike for Operation covering pre-ride checks and routine maintenance issues.
- Maneuvering a Motorbike at Low Speeds including mount and dismount and slow riding techniques.
- Control a Motorbike at Road Speeds including gear changing, emergency techniques like braking and swerving.
- Applying Roadcraft, that is developing mental skills and strategies to ride defensively, recognise hazards and reduce the risks that motorcyclists face every day on the road.
Throughout the course your skills are assessed as to your readiness to be issued a Competency Declaration, your key to a motorbike licence.
HOW DO I GET STARTED?
To begin your Q-RIDE experience, you must be at least 18 years of age. You must also have held a current car licence for 12 months so visit your nearest Queensland Transport and Main Roads Customer Service Centre to:
- provide proof of identity, age and residency
- complete an application form
- pass written road rules tests, and
- pay a licence fee
WHAT ARE MY TRAINING OPTIONS?
Stay Upright has training courses to suit all experience levels from the novice seeking a restricted RE licence right through to more experienced riders ready for an unrestricted licence.
Contact the Stay Upright Booking Office where our friendly staff will assist you to select an appropriate training program. There are several options:
Our TWO DAY COURSE is designed with the novice in mind, that is, no prior riding experience is assumed. You will be with a group of other novices. Group sizes will be restricted and a trainer to student ratio of 1:5 will apply.
Our ONE DAY COURSE is designed with the more experienced rider in mind and for those seeking an R class motorbike licence. Your prior riding experience will determine your eligibility to one day training.
Additional training can be provided one-on-one or in small groups.
All our courses cover both theoretical and practical aspects of motorcycling and involve classroom presentations and riding exercises off and on the public street.
We pride ourselves in our ability to train people with special learning requirements and ask that you discuss your special needs with our booking staff.
WHAT HAPPENS IF I HAVE TROUBLE LEARNING THE REQUIRED SKILLS?
We understand that people learn at different rates. Experience tells us that a small proportion of students may have difficulty achieving competency in the time allowed by the syllabus. Should this occur, we encourage you to book into a further 1 day course With a 50% discount on the course cost. We also offer the option of private one-one-one lessons (at additional expense) to complete outstanding competencies and this may be arranged through the Stay Upright Booking Office.
WHAT CAN I DO IF I HAVE A COMPLAINT OR DISAGREE WITH MY ASSESSMENT
In the unlikely event that you have a grievance with your course outcome. Stay Upright has a fair and equitable process to handle your concerns and review any issues you may raise. Ask our booking staff about our policy and procedure.
HOW DO I GET MY MOTORBIKE LICENCE?
When you have been assessed as having achieved all Q-Ride competencies you will be issued with a Competency Declaration which you must present to your nearest Queensland Transport Customers Service Centre to have your licence endorsed.
AND THEN?
Keep practicing the riding skills and systems developed on the course. You may wish to consider other Stay Upright rider training courses or private lessons to help further develop your skills.
HOW DO I BOOK?
Bookings for all training courses are made by telephoning or visiting the Stay Upright Booking Office. Have your drivers licence handy when you call.
We accept cash, Eftpos, cheque or Australia post money order. Payment in full is required at least 7 days prior to your course or Assessment. You will receive a confirmation letter on receipt of payments.
WHAT IF I CANCEL OR POSTPONE?
Full refunds or course date changes maybe made only if we receive at least two full business days notice (Monday to Friday).
WHAT DO I BRING TO THE Q-RIDE COURSE?
Bring your current Queensland car and motorbike licence and/or learner licence.
We will supply you with a motorbike at no extra charge if you cannot supply your own. If you do not have your own helmet conforming to the Australian Standard 1698, suitable eye protection and motorbike gloves designed for motorbike use, these will be supplied at no extra charge.
We ask you to wear the following sturdy protective clothing to our courses:
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Long sleeved shirt or jacket made of heavy material
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Pants that cover leg length
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Strong, low heeled, fully enclosed footwear
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If you use your own motorbike it will be inspected prior to being used on the course. It must be roadworthy and have current registration.
CODE OF PRACTICE
Our comprehensive Code of Practice is displayed for staff and clients in our offices and a copy is available on request.
In respect of the conduct of the our staff and criteria
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Our company insists that staff conduct themselves at all times in a professional manner and in accordance with relevant company policies, state and federal laws. We encourage you to contact our booking office if you have any concerns with the conduct of our staff.
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For the safety of everyone concerned, our company insists that trainees conduct themselves in a safe and proper manner and reserve the right to exclude access to training to anyone who represents a danger to themselves or others or who demonstrate an unwillingness to abide by safety rules, or to follow instructions from staff.
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FIVE STEPS TO Q-RIDE
- Have the correct licence
To participate in Q-Ride training and assessment, you must:
For restricted (class RE) – hold a current motorbike learner licence. For unrestricted (class R) – be the holder of a restricted motorbike licence (that is, a class RE motorbike up to 250ml) for 12 months.
- Choose your local Stay Upright training centre, call 1300 366 640 to be connected.
- Enrol in the Q-Ride Course
Contact Stay Upright to enrol. Stay Upright will ask you to provide some information about your licence history to determine which class of motorbike you are eligible to learn to ride. For example, if you want to ride an unrestricted motorbike, you need to know the date on which your class RE licence was first issued (minimum period 1 year) or for a class RE restricted licence you need to hold a current RE Learner licence. You can obtain this information from your licence or by completing a Driver’s Record Information Request.
- Learn to Ride - Q-Ride Training & Assessment
Stay Upright will set the level of training to suit your existing skills. When you have demonstrated you are competent in all of the Q-Ride competencies, you will receive a Q-Ride competency declaration.
You must carry your learner licence when learning to ride a motorbike. Be prepared to show your learner licence to a police officer or any other authorized person if you are requested to do so.
- Obtaining your licence
Simply take your Q-Ride competency declaration to a Queensland Transport and Main Roads customer service center and you can apply for your motorbike licence. Although you will not be required to do a practical test, you must be eligible for the issue of the licence you are applying for.
HOW DO I CONTACT STAY UPRIGHT?
For any enquiries about the Q-RIDE experience, please call 5596 5440 or contact your nearest Stay Upright Office.
Stay Upright is a registered Q-Ride training provider. |
